Pricing

Pick the plan that fits how big you are.

Start free. Move up when you need WhatsApp, more contacts or more of your team — nothing you have built is lost.

Starter

Capture & call — no messaging costs

₹999 / month

₹2,699 every 3 months · ₹9,990 a year (pay 10, get 12)

  • Coupon campaigns + QR posters
  • Registration landing pages
  • 1 webpage lead form — leads from your own landing page
  • Call-first CRM: stages, call log, customer story
  • Up to 1,000 audience contacts
  • 1 outlet · 1 team seat
Start free

Pro

Scale across locations

₹5,999 / month

₹16,199 every 3 months · ₹59,990 a year (pay 10, get 12)

  • Everything in Growth
  • Unlimited webpage lead forms
  • Higher auto-reply limits (300/day per form)
  • Up to 10,000 contacts · 15 outlets · 10 team seats
  • Priority support
Start free

Enterprise

Chains & franchises

Custom

Priced for your locations and team

  • Everything in Pro
  • Unlimited contacts, outlets & team seats
  • Custom auto-reply limits
  • Team roles & permissions (coming)
  • Dedicated success manager
Talk to us

Tax. Prices are before tax. Indian businesses pay 18% GST on top; businesses outside India pay no tax to us. Everything is charged in Indian rupees — a foreign card is converted by your bank.

Start free. Every account opens on a free plan — 50 contacts, no WhatsApp — so you can try it before you pay.

WhatsApp messages are separate. They are paid from a prepaid wallet only when you send, and Meta bills its own small delivery fee to your WhatsApp Business account directly.

Upgrading keeps everything. Move up at any time: the new plan starts at once, its time is added on top of what is left on your current plan, and your leads, customers, history and settings stay exactly as they are.

What you pay for

There are three separate things, and it is worth being clear about all three up front.

1

Your Syncus plan — the software

A monthly or yearly subscription. It decides how many customers you can message, how many staff seats you get, and which capture doors are switched on. This is the only recurring charge from us.

2

Your Syncus wallet — the messages you choose to send

Prepaid, and it only moves when you send. ₹0.97 for a marketing message, ₹0.30 for a code or receipt. You see the total before every send, and anything that fails to deliver is refunded automatically. Capturing customers, calling them and running your pipeline costs nothing at all.

3

Meta's own charge — billed to you, by Meta, separately

WhatsApp is Meta's. They charge their own small delivery fee on your own WhatsApp Business account, with your own card, on a bill that comes from them and not from us. We set this up with you once during onboarding so it is never a surprise later.

Nothing here is hidden and nothing is bundled to look smaller than it is. If a demo ends with a business unclear about which of these three they are paying, the demo was done badly.

Questions

What is Syncus CRM?

Syncus is a WhatsApp CRM for growing businesses. It collects everyone who shows interest — from your ads, website forms, WhatsApp, coupons and walk-ins — into one list, puts each new lead on your phone in seconds, and helps your team call, follow up and bring customers back on WhatsApp.

Can I use Syncus outside India?

Yes. Syncus works for businesses in India, the Gulf and elsewhere, with customers in any country. Plans are charged in Indian rupees; a card from another country is converted by your bank.

Do I pay tax on my plan?

Indian businesses pay 18% GST on top of the plan price and get a GST invoice. Businesses outside India pay no tax to us and get a zero-rated export invoice.

What does WhatsApp cost?

Capturing leads, calling them and running your pipeline is free. WhatsApp messages you choose to send are paid from a prepaid wallet, and Meta bills its own small delivery fee — which depends on your customer's country — to your WhatsApp Business account directly.

Can I try it before paying?

Yes. Every account starts on a free plan with 50 contacts, so you can capture customers and use the CRM before choosing a plan.

What happens to my data if I upgrade?

Nothing changes except your limits. Leads, customers, notes, history, team and settings stay exactly as they are. The new plan starts at once and its time is added on top of what is left on your current plan.

Do my customers need to install anything?

No. They use the WhatsApp they already have. Your team uses Syncus in the browser or adds it to their phone like an app.

See it for your kind of business: shops & outlets · online & ads.

Syncus · a Nine Combinations product · Pricing Terms · Privacy · support@ninecombinations.com